Provide Level 1 technical support for desktops, laptops, and peripherals.
Install, configure, and troubleshoot operating systems (Windows/macOS) and standard applications.
Perform basic network troubleshooting (LAN, Wi-Fi, IP configuration).
Manage user accounts, password resets, and access permissions.
Handle antivirus installation, updates, and basic security compliance checks.
Log and track support requests through the ticketing system.
Looking for your next career opportunity. Look no further.
